Meet Mr. CHETAN NAGDA, Mumbai.
Most would find it hard to guess what Mr. Chetan Nagda believes has been his biggest achievement in his decade long presence in the financial advisory business. He is a person who holds a strong conviction on the equity asset class and the India growth story. That is quite a simple thing to ask for but a big thing to hold on to for long...
The success of Mr. Chetan Nagda has been inspirational and motivating to many. He is one of the leading Partners from Mumbai
, associated with NJ since the last 9 years. It gives us great pleasure to share his ideas with our friends.
1. Please introduce yourself to us. What is your approach or philosophy behind your financial advisory practice?
I am Chetan Kishor Nagda from Mumbai. I have been into financial planning and investment advisory since 2004. I believe in equity asset class as the best option for long term wealth creation as an investor as well as an advisor. So those investors who have room (with or without appetite) for equity investment are best suited for me. The lack of appetite or conviction can be handled by right kind of investor education and constant association over a period of time.
2. Both at a personal and at professional level, how do you invest in your own self?
I love meeting people of different kind, strata, work backgrounds, cultures and so on. That itself enriches me at a personal and a professional level. I believe that the best education is what one learns outside of the classroom and without any formal courseware.
Having said that, the information obtained on internet quenches my curiosity to know about things happening around and beyond to a great extent. Also a lot of information is sent by various agencies / organizations / associations relevant to one’s profession in the form of emails / SMSes. Information sought through search engines or any other inquiry medium over and above what is spoon fed, also teaches us a lot.
"One’s ability to question, is the answer to one's possession of the knowledge."
3. Tell me three things that you believe is most valued by your clients.
- Honesty
- Easy accessibility when needed
- Depth of knowledge & Experience
These are the things I belive are most valued by my clients.
4. What typically would be your sales pitch or approach while meeting new clients?
No sales pitch. I just convey what I believe in. If client agrees with the roadmap proposed, my association with him/her starts. It is very important to have the right kind of clients.
5. Tell us about your approach to managing your clients? Do you follow any classifications?
I do not follow any sort of classification in my clientele. I have no differential treatment to or preferences for any one from among my clients. As far as services /practices are concerned, I believe that being in touch with the clients in the most important thing. Spending time with clients beyond professional / advisory meets helps to establish a long term connect and build the relationship.
6. You practice is largely based in Mumbai where clients are expected to be more informed, professional and demanding. How do you create and build client trust given these factors?
In fact, well informed and demanding clients require an advisor to be well informed and professional too. It’s an advantage and not a stress. One will not seek the knowledge or improve ones professionalism if one is dealing with an uneducated lot. That is how I look at it.
7. Tell us about any tough questions or challenges that clients have posed before you...
"How do I invest my black money?" is the toughest question posed before me and that I do not have any answer for...
8. You have a SIP book of Rs.50+ lakhs with an impressive average SIP amount of nearly Rs.10,000. What according to you are the reasons behind these figures?
My strong conviction about equity as a effective medium for wealth creation is perhaps the biggest reason. The second contributing factor is the effectively communicating of what I strongly believe in. Those who agree and concur with me become and are my clients. Those who do not, will come back post realization, hopefully.
9. Your clientèle partly consists of creative senior level professionals from ad agencies & media. As investors how different are they from the average retail investor? How do you project yourself to such clients?
I can share that they are very different than the average retail investor. It requires a lot of extra effort in educating them as well as servicing them. A constant handholding is required to such clients.
However, I do believe that one should be anyways projecting oneself as what one is, irrespective of the client profile. That is what I have always done.
10. Tell us about technology enabled services or solutions you feel that NJ Partners should focus on?
What NJ platform provides currently (with a constant upgradation as time demands) is more than enough for any Partner to be successful. If one can use the website and mobile apps effectively, one really doesn’t need anything else.
11. What do you consider your best achievements thus far?
My ability to sustain my conviction and to create and support my client's conviction in Indian economy and equity as an ideal investment class. This has been my best achievement thus far.
12. Any message to other Partners?
One message is that Partners should focus on spending more time with clients instead of spending extra time with other financial advisors & Partners.
{s}
[[script type="text/javascript"]]
$(document).ready(function(){
new DiscussionBoard("divDiscussionBoard", "287", "http://www.njwebnest.in/esaathi/index.php/discussion").load();
});
[[/script]]
{/s}